Support & Resources for Merchants
Banctek’s friendly and knowledgeable professionals can help answer your questions about your monthly statements, chargeback resolution, risk monitoring and more. In this section you will find important information regarding the support team as well as general equipment support and forms.
Hours of Operation
Office Hours are 8:30-5:00 Mountain Standard Time
Merchant support is open 24 hours a day, 7 days per week, 365 days a year
24 Hour Merchant support: 888-830-0555
Sales Support: 800-610-6664
Company Directory (click here)
Forms (click here)